Contact us

Question about the software, the purchase or support? Write to us here — we usually reply within 1-2 business days.

First of all: maybe the answer is already here?

📚 FAQ

The most frequently asked questions on setup, trial, license and strategies.

To the FAQ →

📰 Updates

Current versions + changelog.

View updates →

↩ Withdraw from the contract

Online withdrawal pursuant to § 356a BGB.

To the withdrawal form →

Direct contact

Entries go directly to support@futuresbot.de. You receive an automatic confirmation of receipt at the email address you provided.

Name*

Email* We will send the reply to this address.

Topic*

Subject*

Message* Max. 4000 characters.

I have read the notes on data processing: We use your details to answer your inquiry (Art. 6 para. 1 lit. b/f GDPR (DSGVO)); the email is sent via Brevo (Brevo SAS, Paris, France). Details: Privacy Policy.*

Retention period: We delete inquiries as soon as they have been dealt with and no retention obligation applies, at the latest after 12 months.

Prefer email directly?

FuturesBot — Owner: Jürgen Hecht

E-mail: support@futuresbot.de

Postal address: see Legal notice (Impressum)

I answer inquiries myself — please understand that replies can take 1-2 business days.

As of: October 2026.

Contact us

First of all: maybe the answer is already here?

📚 FAQ

📰 Updates

↩ Withdraw from the contract

Direct contact

Prefer email directly?

Product

Buy & Compare

Exchanges

Knowledge

Legal

Partner

Contact